Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help with our refund policy.

To be eligible for a refund, items must be unused, in their original packaging, and in the same condition as received. Proof of purchase is required for all refund requests.

Refund requests must be initiated within 30 days of receiving your order. After this period, we may not be able to offer a refund or exchange.

To initiate a refund, please contact our customer service team with your order number and reason for the refund. Once your request is approved, we'll provide instructions for returning the item. Refunds will be processed within 5-10 business days after we receive the returned item.

Items must be returned in their original condition with all tags attached. Shipping costs are non-refundable unless the return is due to our error. Customers are responsible for return shipping costs.

Certain items are non-refundable, including sale items, gift cards, and personalized products. Please check product descriptions for specific refund eligibility.